Data Protection and Privacy Policy

Introduction

BOTERA, LDA (hereinafter the “Company”) is committed to ensuring the protection of privacy and personal data of its website users, in compliance with the applicable legislation in the Republic of Angola and international best practices for data protection.

This Policy describes how personal data is collected, used, stored, and protected.

Responsável pelo Tratamento de Dados

Legal Notices and Acceptance

By using the website, the User status is granted, expressing the User's full and unreserved adherence to all the General Conditions of the Botera Website in the version published at www.botera.co.ao at the exact moment the User accesses the website. Therefore, the user must carefully read the General Conditions of the Botera Website.

Website Access

The User can access the website through their browser. However, Botera has the exclusive right to suspend, partially or totally, access to the website at any time, especially for Management, maintenance, repair, alteration, or modernization operations.

Access and use of the website do not depend on user registration or the provision of personal data. However, to ensure the proper functioning of the website or to allow access to certain features, personal data may be collected. For more information, please consult the Privacy Policy and the Cookies Policy.

Personal Data Collected

The Company may collect and process the following data:

i) Data provided by the user

• Full name
• Email address
• Phone number
• Address

ii) Data collected automatically

• IP Address
• Device and browser type
• Approximate location data
• Pages visited and browsing time

Purpose of Processing

Personal data is processed for:

• Contact management and information requests
• Commercial communication and marketing (with consent)
• Website and user experience improvement
• Statistical analysis and quality control

Legal Basis

Data processing is based on:

• Execution of a contract or pre-contractual steps
• Compliance with legal obligations
• Legitimate interest of the Company
• Consent of the data subject, when applicable

Links to Other Websites

Botera may provide links to websites of other entities. These websites do not belong to, nor are they operated or controlled by Botera, so Botera does not take responsibility for, approve, or in any way support or endorse the content of these websites, nor of the websites linked to or referred to therein.

Security and Operability

Botera is not responsible for damages resulting from viruses that may infect the user's computer or network, or other assets, due to accessing the Website with the transfer of its contents to the user's infrastructure. The use of these links is the entire responsibility of the user.

Data Sharing with Third Parties

The company may share data with:

• Service providers (logistics, IT, Marketing)
• Financial institutions
• Public authorities, when legally required
• Commercial partners, within the scope of legitimate operations

All third parties are subject to confidentiality and security obligations.

International Data Transfers

If data is transferred outside Angola (e.g., export, cloud services), the Company ensures:

• Adequate protection guarantees
• Compliance with applicable international standards

Data Retention

Personal data will be kept only for the period necessary for:

• Fulfillment of the purposes for which they were collected
• Legal and tax obligations
• Defense of rights in legal proceedings

Data Subject Rights

Under the applicable legislation, the data subject has the right to:

• Access to their personal data
• Rectification of incorrect data
• Erasure (“right to be forgotten”)
• Restriction of processing
• Objection to processing
• Withdrawal of consent at any time

To exercise your rights, you should contact: geral@botera.co.ao

Data Security

The Company adopts adequate technical and organizational measures to protect personal data, including:

• Access control
• Computer security systems
• Protection against unauthorized access, loss, or destruction of data

Cookies

The website uses cookies to:

• Improve the browsing experience
• Analyze traffic and user behavior
• Personalize content and functionality

The user can configure their browser to refuse cookies, which may affect the functioning of the website.

Marketing and Communications

The Company may send commercial communications only when:

• The user has given consent; or
• There is a prior commercial relationship, under the terms of the law.

The user can cancel the subscription at any time.

Security Incidents (Data Breach)

In the event of a personal data breach, the Company commits to:

• Assess the impact of the incident
• Notify the competent authorities, when required
• Inform the data subjects, when applicable

Compliance and Governance

Botera adopts good practices in:

• Data protection
• Corporate governance
• Prevention of legal and reputational risks

Policy Changes

The Company reserves the right to change this Policy at any time. Changes take effect upon publication on the website.

Applicable Law

This Policy is governed by the legislation of the Republic of Angola.