Terms and Conditions

1. General Provisions

• These Terms and Conditions regulate the access, navigation, and use of the institutional website of BOTERA, SA (hereinafter "Company"), as well as, when applicable, the general conditions for the commercialization of its products.
• Access to the website implies full, express, and unreserved acceptance of these Terms.
• If the user does not agree, they must immediately cease using the website.

2. Identification and Legal Framework

• The Company operates in the agro-industrial sector, focusing on the production, processing, and commercialization of coffee.
• The activity is governed by the laws of the Republic of Angola, as well as specific regulations applicable to the coffee and export sector.

3. Definitions

For the purposes of this document:

• “Website”: The Company's institutional digital platform;
• “User”: Any entity accessing the website;
• “Customer”: A user who establishes a commercial relationship;
• “Products”: Coffee beans, ground coffee, capsules, and derivatives sold by the Company.

4. Access and Use of the Website

• Access to the website is free.
• The user commits to: Using the website in accordance with the law; Not engaging in illegal or fraudulent acts; Not compromising system security; Not attempting to access restricted areas.
• The Company reserves the right to: Suspend access in case of violation of the Terms; Make technical changes without prior notice.

5. Intellectual and Industrial Property

• All rights relating to the website belong to the Company or authorized third parties.
• These include: BOTERA trademark, visual identity and logo, institutional and commercial content, images, and promotional materials.
• Reproduction or use without written authorization is prohibited.

6. Commercial Information

• The information provided is for informational purposes only and does not constitute a binding offer.
• The Company does not guarantee the absence of errors or the continuous updating of information.
• As coffee is an agricultural product, natural variations in quality and characteristics may occur.

7. Warranties

• Products are supplied in accordance with quality standards applicable to the sector.
• The Company excludes, to the extent permitted by law: Implied warranties and liability for improper use of the products.
• International export operations comply with: Angolan foreign exchange regulations, customs rules, and international trade practices.

8. Data Protection and Compliance

• The Company ensures the protection of personal data in accordance with Angolan legislation.
• Measures are taken for information security and the prevention of unauthorized access.
• The Company is committed to corporate governance practices and standards of compliance and integrity.

9. Anti-corruption and Ethics

• The Company adopts a zero-tolerance policy towards corruption.
• Prohibited practices include: Bribery, fraud, and undeclared conflicts of interest.

10. External Links

• The website may contain links to third parties. The Company is not responsible for external content.

11. Changes to the Terms

The Company reserves the right to change these Terms, effective upon publication.

12. Applicable Law and Jurisdiction

• Applicable law: Legislation of the Republic of Angola.
• Competent Jurisdiction: Luanda District Court.
• Possibility of arbitration by agreement.

13. Final Provisions

• The invalidity of one clause does not affect the others.
• Failure to demand compliance does not imply a waiver of rights.